George Otte, Miami entrepreneur with more than a decade of multi-faceted business operations experience. He is the founder and chairman of the Otte Polo Group, a diversified firm that does business internationally.
Entrepreneurship runs in Otte’s blood. He founded his first company, a South Florida computer repair and support service called TSS, in 2002 — when he was just 21 years old. He successfully ran TSS while enrolled in college full-time, building a network of more than 100 clients by 2005.
Otte took the next step in his entrepreneurial journey with the acquisition of Geeks on Site, a comprehensive technical support company, in 2006. Throughout the late 2000s, George Otte built Geeks on Site into a premier coast-to-coast provider of on-site tech support, remote computer repair, and other value-added technology services. Geeks on Site now works with local technicians in more than 150 US metro areas.
As Otte’s business grew, he recognized the need to integrate superior customer service with flexible, on-demand product fulfillment. Staying true to his vision, he launched Responsive Call Center, a geographically diverse call center and telephone answering service that provides a range of live call center and answering solutions for clients in healthcare, legal, property management, general contracting and other industries.
Responsive Call Center now has a network of six independent answering businesses operating six different facilities throughout the U.S. and Latin America. As he pursues his vision of building Responsive Call Center into the United States’ top privately held call center and telephone answering service company, Otte continues to look for acquisition opportunities throughout the country.
Shortly after Responsive Call Center was established, George Otte turned his attention to product fulfillment and acquired Fort Myers-based Phase V, a fulfillment and shipping operations center with a diversified portfolio of customers, including work which dates back to the early 1980s.
Under Otte’s expert guidance, Phase V has grown into Florida’s top fulfillment company. Its diverse capabilities include warehousing, flexible order processing and fulfillment, direct mail, and contact services. Otte is committed to expanding Phase V’s innovative fulfillment and business support model to business clients in every corner of the United States and is actively seeking acquisition targets to support his goal.
Both Responsive Call Center and Phase V work with businesses of all sizes, from sole proprietors and small startups that can’t afford in-house fulfillment and answering capabilities to enterprise firms that trust Otte’s companies to provide impeccable service under the most challenging conditions.
George Otte was born in the Lima, Peru area. He moved to Florida with his family at age seven and enjoyed what he calls a “fairly typical American childhood.” Though he has some distant relations in Peru, Florida is home to Otte’s immediate family, business and social networks — and Otte himself. Although he devotes the vast majority of his time to overseeing his successful business ventures, Otte does find some time to relax. His hobbies include boating and fishing in the waters off Miami, spending time at the gym, and traveling to out-of-the-way destinations in Europe and Latin America.